Refund and Returns Policy

Overview

At upcourses.org, we strive to provide high-quality online courses that enhance your learning experience. Our refund and returns policy is designed to ensure customer satisfaction while maintaining the integrity of our digital products. Please review the following guidelines regarding our Refund and Returns Policy.

Refund Eligibility

Our refund and returns policy lasts for 2 days from the date of purchase. If 2 days have passed since your purchase, we are unable to offer you a full refund or exchange. To be eligible for a refund, you must meet the following criteria:

  • The course must not have been accessed or completed.
  • You must provide proof of purchase such as a receipt or order confirmation.

Non-Refundable Courses

Please note that certain courses may be exempt from refunds including:

  • Courses that have been partially or fully accessed.
  • Courses purchased as part of a promotional offer or bundle.

Partial Refunds

In certain situations only partial refunds may be granted:

  • If you have accessed course materials but request a refund within the 2-day window.
  • Any course that is not in its original condition is damaged or has missing components due to reasons not attributable to upcourses.org.

How to Request a Refund

To initiate a refund request please follow these steps:

  1. Email Us: Send an email to support@upcourses.org with your order details and reason for the refund request.
  2. Proof of Purchase: Include your receipt or proof of purchase in your email.

Once your request is received we will review it and notify you via email regarding approval or rejection of your refund.

Processing Refunds

If your refund is approved it will be processed within a certain number of days; a credit will automatically be applied to your original method of payment.

Late or Missing Refunds

If you haven’t received your refund yet please check the following:

  1. Review your bank account again.
  2. Contact your credit card company; it may take some time before your refund is officially posted.
  3. Reach out to your bank as there can often be processing delays…

If you have completed these steps and still have not received your refund please contact us at support@upcourses.org.

Sale Items

Only regular-priced courses are eligible for refunds; courses purchased during sales or promotional events are non-refundable.

Exchanges

Currently we do not offer exchanges for courses once they have been purchased and accessed.

Need Help?

For any questions related to our refunds and returns policy please contact us at support@upcourses.org. Our team is here to assist you! Thank you for choosing upcourses.org for your online learning journey!